Skip to main content
Seed

Refund Policy

Last updated: July 29, 2026

Translations are provided for convenience. Where permitted by applicable law, the English version controls if there is a conflict. Nothing in this notice limits rights that cannot be waived under applicable law.

1. Overview

This policy applies to SEED Pro subscriptions operated by Mint Labs. Payments are processed by a Merchant of Record. Mandatory consumer rights and the payment processor's applicable billing rules continue to apply.

2. Pro Subscriptions

  1. Pro is billed at $19 USD monthly or $190 USD yearly, excluding applicable taxes, and renews at the end of the selected billing period.
  2. Users may cancel anytime. Cancellation stops future renewal and Pro access remains available until the current paid period ends.
  3. Cancellation alone does not create an automatic refund for the current paid period.

3. Subscription Refunds

  1. Except where required by law, mid-cycle refunds are generally not provided for change of mind, low usage, or forgetting to cancel.
  2. Refunds may be considered for service failures caused by SEED, duplicate payments, billing errors, or unauthorized payments that can be verified.
  3. When a service failure refund is approved, the refund may be prorated for the unavailable portion of the paid period.

4. Report a Billing or Service Issue

  1. Email hello@withseed.app with the account email, order or subscription identifier, charge date, and a description of the issue.
  2. Use this process for a verified duplicate charge, billing error, unauthorized payment, material service failure, or a refund required by law.
  3. Submitting a report does not guarantee a refund. If a refund is approved, SEED generally submits it within five business days; arrival time depends on the payment method and financial institution.

5. Contact

Refund questions can be sent to Mint Labs at hello@withseed.app.